We’re hiring a Sales Engineer to guide public sector customers from first conversation to long-term success. You’ll help Sales win the right deals, design solutions that work in the real world, ensure customers reach value quickly, and spot opportunities to grow the relationship. This role is a prescriptive, opinionated authority on which AI use cases make both business & technical sense by developing an account thesis and tying back to outcomes.
Sales Engineer - Public Sector
TL;DR
Why deepset
What you will do
1. Value Discovery: Understand the Customer’s Needs
Lead early discovery to uncover goals, challenges, KPIs, and key stakeholders.
Sparring partner with Enterprise Sales on overall deal quality and expansion opportunity, focused on winning as a team.
2. Solution Design: Creating the Right Solution
Translate customer needs into clear technical and business solutions.
Build demos/POCs that prove value.
Ownership of AI risk management across data readiness, feasibility, evaluation rigor, adoption and value realisation.
Outline a plan that sets the customer up to win.
3. Value Delivery: Help guide to delivery team to customer value creation
Drive the plan to “first value.”
Identify and execute on iterations without losing sight of key value metrics.
Coordinate customer and internal teams so projects stay on track.
Document architectures, runbooks, and train users so they can be self-sufficient.
4. Value Realisation: Measure Impact & Ensure Success
Track usage, performance, and business outcomes.
Run check-ins/QBRs and help customers adopt the solution fully.
Resolve escalations and ensure issues don’t repeat.
5. Value Expansion: Grow the Account
Spot expansion opportunities based on usage, pain points, and roadmap fit.
Partner with Sales to build value cases and support forecasting.
6. Represent the Customer Internally
Bring structured feedback to Product and Engineering to support roadmap efforts in a way that balances signal and noise
Requirements
Fluent German language skills
- Software engineering background and significant experience in Sales Engineering, Consulting/Implementation
Practical Python skills for scripting and troubleshooting
Experience with AI/ML workflows (fine-tuning, data prep, model evaluation).
Strong understanding of modern architectures (APIs, integrations, IAM/security; bonus for Kubernetes/Terraform/SSO/VPC).
Ability to get hands-on with data, SQL, and light integrations.
Strong project leadership and communication, including executive-level storytelling.
Commercial awareness and a focus on measurable outcomes.
Nice to have
Demonstrates strong systems thinking paired with tactical execution, with sound judgment to choose the right approach at the right time.
Benefits
- Remote-first setup with flexible hours & tech of your choice
- 30 days vacation + extra days for family sick leave
- Competitive salary & stock options for every team member
- Monthly sports allowance
- Annual learning & development budget
- Monthly team socials & in-person meetups
- Dog-friendly Berlin HQ
Über uns
Our mission: We empower developers to make NLP part of every application in every enterprise.
Our website: https://www.deepset.ai/
Our GitHub: https://github.com/deepset-ai/haystack
